Shipping and Delivery

At Dream Publishers, we are committed to providing our customers with a seamless shopping experience by offering reliable shipping and delivery services. Whether you’re ordering a book, eBook, or any other product, we ensure that your order reaches you promptly and in perfect condition. Please review the details of our shipping and delivery policy below to understand how we process and deliver your orders.

Order Processing Time


Once we receive your order, it will be processed within 1-2 business days. During peak times, such as holiday seasons, processing may take slightly longer. You will receive a confirmation email when your order is processed, and a shipping notification once it is dispatched. Orders placed after 4:00 PM on weekdays, or during weekends and holidays, will be processed the next business day.

Shipping Options and Delivery Times


Dream Publishers offers multiple shipping options to meet the needs of our diverse customer base. The following options are available:

  • Standard Shipping: Expected delivery within 5-7 business days for domestic orders and 7-14 business days for international orders. This is the most cost-effective shipping option.
  • Expedited Shipping: This option guarantees delivery within 2-3 business days. It is a faster solution if you need your order quickly.
  • International Shipping: We offer international shipping to select countries. Delivery times vary depending on the destination, but typically, it takes between 7-14 business days.

Shipping rates depend on your location, the size and weight of your order, and the shipping method selected. Shipping charges will be clearly displayed at checkout.

Free Shipping Offers


Dream Publishers occasionally offers free standard shipping for orders over a certain value (e.g.₹4k,) within specific regions. Please check our promotions page or newsletter for updates on these offers.

Order Tracking


Once your order has been dispatched, we will send you an email with tracking information. You can use the tracking number provided to track the delivery status of your order directly through the carrier’s website. If you encounter any issues with tracking or your shipment, please don’t hesitate to contact our customer support team for assistance.

Delivery Issues


While we strive to ensure that all orders are delivered on time, there may be instances of delays due to circumstances beyond our control, such as weather conditions or customs procedures. If your order does not arrive within the expected delivery window, please contact us, and we will work to resolve the issue.

Damaged or Lost Items


If your order is damaged or lost during transit, please contact us within 7 days of receiving your package. We will assist you in filing a claim with the carrier and arrange for either a replacement or refund as necessary. For any discrepancies or issues with your order, our customer service team is here to support you.

Address Accuracy


To ensure a smooth delivery process, please make sure that the shipping address you provide is complete and accurate. Dream Publishers is not responsible for delays or non-delivery caused by incorrect or incomplete shipping information. If you notice an error in your shipping address after placing an order, please contact us immediately to make corrections.

Return Shipping


In case you need to return a physical product, the customer is responsible for the return shipping costs unless the item is defective or damaged upon arrival. We recommend using a tracked shipping service for returns to ensure safe delivery of the returned item.

Customs and Import Duties (for International Orders)


For international orders, please be aware that customs duties, taxes, or import fees may apply. These fees are the responsibility of the customer and are not included in the shipping charges paid at checkout. Please check with your country’s customs office for information on these potential charges before placing your order.

Contact Us


If you have any questions about shipping, delivery, or your order status, please feel free to contact our customer support team at [email address] or [phone number]. We are happy to assist you with any inquiries and ensure that your shopping experience with Dream Publishers is as smooth as possible.

Thank you for choosing Dream Publishers! We appreciate your business and look forward to delivering your orders with care and efficiency.